Geekbox Care

Your website, looked after .

We monitor your website's availability with Geekbox Sentinel. If something goes wrong, our team investigates and helps resolve it, keeping you informed along the way. Care starts at €25 per month, excluding VAT, with no fixed-term commitment.

Choose your care plan

No fixed-term commitment. Cancel whenever you choose.

Care

€25 excl. VAT / month

  • Keep an eye on your website

    We monitor availability, set up alerts and provide reports.

  • Help when something goes wrong

    We investigate issues and take action. Critical outages come first.

  • Always know where things stand

    We update you on reported issues through an agreed channel.

Content changes and further development are quoted separately.

How our care works

Launching your website is the start of our work together. With a care plan, we watch its availability, help resolve issues and keep you informed. You can focus on running your business.

  1. We detect

    We check regularly that your website is available. Monitoring and configured alerts help us spot outages so our team can investigate.

    We keep an eye on your website.

  2. We investigate

    We find the cause of the problem and decide what to do next. We prioritise issues by their impact on your website, with critical outages handled first.

    Issues that stop your site working come first.

  3. We keep you informed

    We share issue updates and monitoring reports through an agreed channel. You get a clear picture of what needs attention and how our work is progressing.

    You know what's happening.

A watchful eye on your website

Built by Geekbox

Geekbox Sentinel

Focus on your business. We'll monitor your website.

Sentinel checks your website's availability and alerts us when it detects an outage. We investigate the problem and let you know what happens next.

Monitoring is included in Care and Care Plus.

I'd like care for my website
  • Regular checks

    Regular checks help detect interruptions to your website's availability.

  • Incident history

    A record of checks and incidents helps us establish when a problem started and whether it keeps recurring.

  • Alerts for our team

    Outage and recovery alerts reach the team that knows your project.

Good to know

Before choosing a plan, find out how billing works, which changes are included and what support you receive after launch.

Separate costs

Who pays for hosting and the domain?

You pay separately for hosting, the domain and any required licences. These costs are not included in your care plan.

We help you choose a provider, select the right service and set it up.

Changes and development

Are website changes included?

With Care, content changes and further development are quoted separately. Care Plus includes small changes within an agreed scope.

We quote new features, integrations and larger projects before starting. Care Plus customers receive preferential rates. Work begins after your approval.

Your choice

Do I need a monthly plan?

You can maintain the website yourself. Choose a plan if you want ongoing monitoring and technical care.

Neither plan has a fixed-term commitment. You can cancel whenever you choose.

60 days after launch

What if I find an error after launch?

For 60 days after launch, we fix implementation errors free of charge if they prevent your website from working as agreed.

This period covers implementation errors. It does not cover new features, content changes, modifications you make yourself or failures of third-party services.

Contact

Let's talk about your website.

Tell us about your website and the support you need. We'll find the right level of care.

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Call GeekboxApps +48 791 776 976